The server can be reached at 184.108.40.206, port: 6001
The Live Support Server is run during our office hours so
that we can provide support for our customers.
If you are one of our existing customers, then you should already have
an account created for you. Please contact
firstname.lastname@example.org to get your username and password. After you obtained your account you can then log into the server using an Akeni Expert Messenger client.
if you do not wish to install the client, you can also use our web
based client by clicking
If you are currently evaluating one of our products, you can obtain
technical support through our web based instant messaging support system by
clicking on the button.
This button is only shown on the side menu when one of our
staff is online. We can also provide you with an account for
the purposes of desmostrating the capability of our Expert Messenger
and Web Messenger Products.
Please contact us through a live help session or by sending an email
to email@example.com to request an account or
to arrange for a demo