The Expert Edition is a secure messaging system
that supports authentification and encryption. It also offers easy user
account
management through the use of shared public groups and role based user
access rights. All messages can be logged into flat files and databases to
allow for searching and auditing.
If you need Active Directory / LDAP integration, please look at our
Enterprise Messenger.
Shared public folders allows the administrator to easily manage user
accounts from one central location. By adding/removing users from the shared
public folder the administrator can change everyone's contact list
in one single operation.
The role based access right system allows the administrator to control
whether users are allowed to send files, initiate chats and conferences,
and to "lock down" users' contact lists.
All messages are optionally archived on the server into both flat
files and databases (the system currently supports the embeded SqLite
database and MySQL). The databases can
then be accessed using SQL.
The archived messages can also be viewed using
Akeni Expert Audit Tool.
The Messages can be archived to two databases running on different servers
for redundancy and fault tolerance.
An optional Web Client module allows the system to be
used via a browser. This web based system will also allow you to
host your own live help
system to provide support to your customers online.
The Expert edition can be used on a private network without connecting to
the Internet. It can easily be setup for use inside and outside the company
firewall, and also works across corporate VPN.
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Features List
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No Network Setup: The system uses IP multicasting so that the client can
find the server automatically. This means that one can move the server to a
different machine without having to reconfigure the clients.
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VPN Frinedly:
Optionally,
the system can use a manually entered IP address instead of multicasting.
This allows the
Akeni Expert Messenger to be used across most VPNs very easily.
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Firewall Friendly:
All communication, including file transfers, is done through the server,
so it works every time, even across personal firewalls.
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Encryption:
All communication, including file transfer, is done through an 128-bit
encrypted channel to ensure the integrity and confidentiality of the data.
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Authentification:
Access to the system are done using a zero-knowledge protocol that
authentificates both the server and the client.
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No Internet Connection Required: Unlike public IM systems, the
program only requires a LAN (Local Area Network) to function. You can
continue communicating with your co-worker even if your company's Internet
connection is interrupted. Access to the system by external users is
still possible through corporate VPN, or by configuring the server firewall
to accept external connections.
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Increased Productivity: By design, the system does not allow users
to talk to people outside of the system. This will decrease the amount of time
people spend talking to outsiders on non-work related issues using public IM
systems.
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Feature Rich: Real-time chat, private text conferencing sessions,
online presence management, file transfer, emergency alerts/notifications,
message logs, powerful rich-text editor, typing indicator.
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Familiar User Interface: If you are familiar with public IM systems
like AOL Instant Messenger or MSN Messenger, then
you will be using our products like a pro in no time.
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Contact List Query: Users can query for people to add to their
contact list by searching for their real names.
- Customization: Almost all aspect of the program can be
changed and tailor to suit your work habits. For example, all the
toolbars are fully customizable to maximize your productivity.
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Customizable Exit Message: Create your own informative away and exit
(offline) status messages.
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Tabbed Window: For users that have many simultaneous conversations
and don't want dozens of chat windows open. Akeni provides an option to
place all the chat and conference sessions into one tabbed window.
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Advanced Features
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Message Auditing: All messages can be logged by the server for auditing purposes.
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Shared Public Group/Folder:
Manage user contact lists easily by adding/removing
users from shared public groups.
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Public Forums:
This is a public chat room where people can join and leave at any time
and have discussion with one another.
The content of the forum is permanent and will be displayed whenever
one joins the forum.
The Administrator can also create "members only" forums.
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User Trust Level: The administrator can create "untrusted" accounts
that can be contacted but can not contact another untrusted user. For example, this can be used to setup student accounts so that teachers can
talk to students and students to teachers, but students can not
chat with each other.
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Locked Down Accounts
An account can be locked down so that users can not change their
contact list. The contact list can only be modified by the administrator.
This allows the administrator to control who the users are allowed to contact.
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User Creation Templates:
The administrator can create new user by using an existing user
as a template to setup the correct contacts/groups and access
level for the new user.
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Simple Yet Powerful File Transfer: The simplest way to
transfer files between two computers (even between Linux and Windows).
Simply select the person you want to send the file to and choose "Send
File". No need to setup FTP servers, figuring out ports, etc. The program
supports the sending of arbitrary large files, resume of interrupted
transfers, automatic transfer of multiple files, etc.
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Disable File Transfer: The administrator can disable file transfer
globally for the system or on a per user basis.
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Extensive Drag & Drop Support: Most operations are available via
drag and drop. Drag a file from your desktop and drop it on top of the
recipient's name to start a file transfer. Drag the names of co-workers and
drop them in a conference window to invite them to a conference, etc.
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Cross Platform: Both the server and the client software are
available for Microsoft Windows and Linux. All version of the software
inter-operates seamlessly, making the Pro Edition a good solution for
heterogeneous computer environments.
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